You’ve made the decision to become a Salesforce.com customer – but how do you get started? Who should be involved, how long will it take, and what do you do first? Take a deep breath – we’ll guide you on how to avoid the traps and pitfalls of failed CRM implementations.
Customer-services today, go beyond meeting customer expectations, and require organizations to anticipate and exceed their customers’ requirements. Integrated customer-service information on customer's service histories and behaviour has become crucial to help businesses sell better and increase customer. 3Man Consulting provides organizations with Siebel Customer Relationship Management (CRM)/ Analytics strategies and solutions, across all major CRM functional areas including sales, marketing and field service.